Well, they can’t all be winners.
Apple successfully held its 2019 keynote event on Monday, and it has also managed to fix an issue involving the Apple News+ service. However, it seems like Apple’s troubles are still far from over.
Today, Apple acknowledged some issues that Macbook users are experiencing regarding their keyboards. Apple admitted that a ‘small number’ of its Macbook customers are still facing some of its ‘reliability issues’ and ‘failing keys’ while using the butterfly keyboard, even three years after its initial launch in 2015.
“We are aware that a small number of users are having issues with their third-generation butterfly keyboard and for that we are sorry,” said an Apple representative in a statement. “The vast majority of Mac notebook customers are having a positive experience with the new keyboard.”
Unfortunately for Apple, many angry consumers are considering starting up a lawsuit over the issues with their keyboard, as repairs could reportedly cost up to $700 due to the way that the system is set up. Some are also complaining about the thinness of the cables used in the Macbook Pro, which makes them more prone to breakage. Thin cables helps make the laptops much thinner, but it also costs more for consumers who have to shell out $600-$700 just to repair the entire screen once the lid breaks.
While Apple has not yet acknowledged that issue, it did quietly add longer cables to the 2018 version of Macbook Pro, which makes some consumers think that the company is deliberately avoiding the topic.
