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Uber announced new sustainability-focused updates to its platform, giving users the option to request fully electric vehicles (EVs) and launching an AI-powered chatbot to help drivers explore switching to electric cars.
At Uber’s annual Go Get Zero sustainability conference in London, CEO Dara Khosrowshahi revealed the company’s “EV Preference” feature, which allows riders to choose only electric vehicles when they hail a ride. This option builds on the existing “Uber Green” service, which previously included a mix of hybrid and electric cars. Now, in over 40 cities worldwide, riders can select battery-electric vehicles exclusively, supporting a greener, more sustainable ride experience.
“This is an important step toward our goal of becoming a zero-emissions platform by 2040,” Khosrowshahi said. “But we can’t do it alone. We need support from policymakers, automakers, and the community to make EVs more accessible and affordable for everyone.”
In addition to the EV option for riders, Uber is making it easier for drivers to make the switch to electric vehicles with the launch of its “EV Mentor” program. This initiative provides drivers with access to expert advice and resources, helping them navigate the transition to electric mobility. A new AI chatbot powered by OpenAI’s ChatGPT is also available to answer drivers’ questions about the benefits of driving an EV, how to purchase one, and where to find charging stations.
Uber’s push for more electric vehicles comes at a crucial time when transportation accounts for approximately 25% of global carbon emissions, according to the International Council on Clean Transportation. Reducing the environmental impact of transportation is a key part of Uber’s commitment to sustainability, and these new features are designed to help achieve that goal.
On the delivery side, Uber is expanding its eco-friendly efforts with Uber Eats. The platform is adding farmers’ market produce in New York City and Los Angeles, making fresh, local food more accessible to customers. Additionally, in Paris, Uber is investing nearly $1 million to help restaurants switch to sustainable packaging options, including innovative materials like seaweed-based packaging and foliage-based bags.
In the U.K., Uber has teamed up with energy supplier Octopus Energy and EV manufacturer BYD to offer drivers 1,000 free home EV chargers. This partnership also gives drivers access to discounted EV charging rates and public charging stations, helping them reduce costs and support the shift to sustainable transportation.
“This partnership will make a big difference for drivers by lowering their charging costs and making EV ownership more affordable,” said Rebecca Tinucci, Uber’s head of global sustainability.
With these new initiatives, Uber is working to make electric vehicles more accessible and affordable for both riders and drivers while contributing to a cleaner, greener future.
